Benefits

PARTNERS LOGISTICS PERU S.A.C., has a policy based on Service Management, through systematized work among all areas; which, together with the solid base of agents worldwide, allow our clients from their own user domain in the network to know the status of their service. In addition, we offer security and confidence in different areas of work, through transparency and honesty.

Our areas of exports and imports, has a collaborator in charge of each process, who maintains communication in front of any observation and requirement that the client needs. PARTNERS, has a team of collaborators in constant training and motivated by the internal career line of our company.

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GENERAL MANAGEMENT

  • Systematized work policies.
  • Service management.
  • Solid base of agents.
  • Implement technology, which allows customers to be updated on their route.
  • Support for boarding fees and routes.


COMMERCIAL AREA

  • Quotes sent with a maximum period of 24 hours.
  • Valorize shipments from anywhere in the world.
  • Transparency and Honesty.
  • Special Negotiations, which support clients with cost reduction.
  • Free advice in any field of Foreign Trade.





IMPORT AREA

  • Individualized shipment tracking.
  • Personal attention, supporting the client in all the consultations required by the office.
  • Constant update of the status.
  • Reliable team, in constant development and training for process improvement.
  • Verification and constant coordination of shipments with agents.

EXPORT AREA

  • Immediate response, according to the customer's need.
  • Personalized service.
  • Proactivity and commitment to the management of operations.
  • Post-Shipment Follow-up.
  • Predisposition in support of customers.

HUMAN RESOURCES

  • Good working environment.
  • Career policy, which ensures employees with a broad vision of their functions.
  • Constant team training.
  • Collaborators committed to the company.
  • Customer support, FEEDBACK improvement in service.





ACHIEVEMENTS

Since its creation, PARTNERS LOGISTICS PERÚ SAC, set out to take on the challenge of being a company of quality, efficiency and service, which is why, we are located in a short time in the Top 50 of the Ranking of National Freight Agents, obtaining the representation of two Transnational Forwarders, from where we have maintained the increase of the volume of the management of TEUS each year, rising by 60% annually. All this, together with our long list of clients we are part of three Networks worldwide , it leads us to say with pride that we are in solid corporate growth.

Among the many clients served by PARTNERS LOGISTICS PERU S.A.C., there is line two of the Lima subway; whose service was the load to bring the machinery and tools of their operational requirement, managing to reduce service costs through our contacts and suppliers.

In the operational area, the information system for customers was optimized, communication is immediate and timely response; and the level of work empathy allows the service to be considered reliable, efficient and safe.


GENERAL MANAGEMENT

  • Be part of three NETWORKS worldwide.
  • Being in the TOP 50 of the RANKING of Cargo Agents at the National Level.
  • Increase the customer network by more than 60% each year.
  • Representation of two Transnational FORWARDERS.
  • Maintain the increase in the volume of TEUS handled annually.

COMMERCIAL AREA

  • The boat of the machinery and tools, used to meet the first stage of the expansion of line two of the Lima Metro.
  • 98% of the clients worked in 2017, are satisfied with the service and advice provided by the sales team.
  • Have better negotiations, both with shipping lines and agents; worldwide.
  • The improvement of logistic costs on land, in order to offer a comprehensive logistic service; that supports customers by reducing the import factor.
  • Have a trained team to meet the requirements in a timely manner.

IMPORT AREA

  • Integration meetings, to build trust and team support.
  • Incident meetings, to discuss the different situations and solutions that were provided.
  • Meetings of mixed collaborators, so that the team has the capacity to perform in all the functions of the area.
  • Satisfying the client, maintaining the status of the load updated and providing all the information related to the dispatch.
  • Speed in the attention and resolution of problems or adverse situations, which have confirmed the team's ability and commitment to the client.

EXPORT AREA

  • Process standardization and innovation.
  • Decrease in response times to customers.
  • Loyalty of customers for personalized service.
  • Implementation of the Post-Shipment service.
  • Consolidation in the operational relations with foreign agents.

HUMAN RESOURCES

  • Implement labor processes.
  • Supervise Service Process Management.
  • Clear and defined contracting policy.
  • Manage coordination meetings of the areas.